Executive Summary
Artificial Intelligence has evolved from science fiction fantasy to a powerful business tool that's transforming how companies operate. This article demystifies AI technology, explains its different types, and showcases real-world applications across various business functions.
What is Artificial Intelligence?
Artificial Intelligence (AI) refers to computer systems that can perform tasks that typically require human intelligence. Unlike traditional software that follows rigid, pre-programmed rules, AI systems can:
- Learn from experience
- Adapt to new inputs
- Perform human-like tasks
- Recognize patterns
- Make decisions with some level of autonomy
Think of AI as a highly capable digital assistant that can analyze vast amounts of data, identify patterns, and make predictions or recommendations based on what it learns.
Types of AI: Understanding the Landscape
Narrow AI (ANI - Artificial Narrow Intelligence)
This is the type of AI currently in use across businesses worldwide. Narrow AI excels at specific, defined tasks but doesn't possess general intelligence like humans.
Examples of Narrow AI:
- Email spam filters
- Product recommendation systems
- Voice assistants (Siri, Alexa)
- Image recognition software
- Customer service chatbots
